AIU Online Health Care Human Resource Management Individual Project Discussion

Health Info

Individual Project: 8/27

You work for a health care organization that frequently needs to share information with other providers. Your organization has a very important relationship with a diagnostics center in particular where you frequently need to share patient information such as lab results, X-rays, and other diagnostic information. You have been asked to review your company’s protocols on sharing and receiving patient information for outside providers to ensure that your organization is in compliance with the latest standards and regulations. Write an executive summary that examines the compliance procedures and practice guidelines that these organizations would need to establish to achieve optimum operational effectiveness while complying with federal, state, and local laws governing patient information security and records retention. Analyze the current trends in patient data capture and information sharing among health care providers, assessing their impact on your organization’s operations. Deliverable Length: 5-7 pages; minimum 5 academic/professional references published in last 5 yrs.

Interview summary

directions : Write a 2 page summary of interview findings based on notes from all team members in the file exchange area. (Bullet Point #2)

• Write 1 page on interview reflection. Select 2 resources for leadership development (Bullet Points #5 and #6)

#5 Reflections on Team Process. Include a thoughtful discussion and evaluation of the experience of working on this leadership committee. Discuss the best and most affirming aspects of the teamwork experience and what conditions supported these experiences. Discuss the unexpected surprises that occurred and what the committee learned from them.

#6. Resources. To learn more, include a resources section containing a selection of information and knowledge resources (books, article, Web pages, and organizations) that are the most important resources the committee recommends to leaders in the twenty-first century.

Interviews and students name;

Cecelia S. Banto

Interview Notes

Interviewee-Victor Zelee/ Dirctor and Administrator (Watchen Home Care INC.)

Interviewee-Kirkpatrick Weah/ Finance Officer

Interviewee 1: Victor Zelee/Administrator

Interview Questions and notes:

1. How would you describe your leadership style?

I am a visionary leadership. I believe every hard working employee deserve a little reward to inspire them transform the organization into a competitive one.

2. Why did you choose to invest in the healthcare industry?

My investment in the healthcare industry, precisely the human services is not about monetary value. The primary purpose is to assist individual and communities to function as effectively as possible in the major domains of living; my strong desire to help others lead me into the human services sector.

3. How do you demonstrate the value of the services you deliver to business, government, insurers, and patients?

At Watchen Homes we believe in collaborative teamwork that focuses on motivation and alignment of the team. Every team member moves in the same direction, and entrust one another to handle the details about how to get things done. This strategy has helped to place value made us deliver services on a timely manner.

4. How do you ensure your organization delivers the best care, for every patient, every time?

Patients safety is our top priority that’s why we implemented a plan to keep everyone (patients, family and staff) updated. We put checks in place to prevent mistakes have an effective communication line between staff and administration and patients’ families

5. How do you keep your employees engaged and energized?

What manager wouldn’t want to come to his office each day to a happy workforce? That is why we take small initiatives such as encouraging staff to speak out, fostering a safe space for communication, clarify goals and responsibilities and reward employees for a job well done; all of these can add up to make a huge difference,

6. What do you see as a challenge in your line of business?

The biggest challenge every organization faces is hiring the right talent. Have the right team players is of great importance to the organization’s success; I am not saying that our employees are not talented, but it cost lot of resources, time and energy to get them to where they are now.

7. How do you manage difficult subordinates?

I manage difficult employees by bringing them close to me. I make time for one-on-one meet and ask what is his/her dream, if there’s I can do to help them accomplish the dreams, and I don’t stop until the person becomes flexible and is willing to be a team player.

8. How do you balance your professional and person life?

That’s a very good question. Every aspect of my life is important that is why I separate my work life from my personal life; my personal time is for my family and I do not let anything to interfere with my family time.

Reflection

I conducted my first interview on July 26, 2019. The first interviewee is one of my top managers who I selected for my project. Victor as my interviewee preferred to be called was in a high spirit because he was being interviewed by one of his own staff member. Victor is an energetic and leader; he laughs and jokes with employee every time he passes by; he’s also an ambitious, creative, and very open person. During the interview, I deduced that he’s a visionary leader. And every question he answered indicated that he cares for his employees and that he value them. His personal value and purpose were aligned with his position as the administrator of the company.

He received several calls that interrupted the interview but he did not deterred. He continued with the interview discussing his purpose and challenges he has had, and things that have motivated him to still keep how doors open to people needing quality care. Victor attributed the organization’s success to the employees for being a productive team growing together to meet the organization objectives and goals.

2ND Interviewee- Kirkpatrick/ Finance Officer

Interview questions and notes:

1. Describe your management style?

Management style is difficult to grab. However, a good manager drives his team through clear directions and is pretty much available to help when needed. I try to make my management style to be the best.

2. How do you define success?

My own definition of success is establishing a business that empowers the organization, employees, customers and community. Success is reaping greatly from what one has sown or enjoying the fruit of your labor. In business, one becomes successful when the teams meet organizational goals through teamwork.

3. How do you manage stress among your team members?

We all know that stress in the workplace slows production because employees become disengaged. Our organization takes great pride in stress reduction; we set clearer goals for employees to identify their tasks, encourage them to be mindful or meditate, move around and create a flexible work environment.

4. How do you handle conflict between team members?

Conflict is inevitable when you work with other people who have different viewpoints and opinion, and those differences can escalate to conflict. As a good manager, one has to be very wise in dealing with conflict in the workplace. Over the years that I have worked as a manager I have been successful in resolving conflict because I do not look for who is wright or wrong; I always put the organization’s interest first because it’s not about them. I always apply my problem solving skills by speaking with the parties involved, negotiate, open line of communication and active listening.

5. Tell me about a time you let an employee go.

The worst part of being a manager is letting an employee go. If a manager tells you he feels good when he fires someone, he is lying or is inhuman. When you fire someone it affects his family and love ones and every time I have to do that pains me; I let an employee go when he or she becomes incompetent or disruptive, and untrustworthy because it hurts the team morale when they stay than go.

6. Tell me about a time you led by example.

According to Merriam-Webster, “leadership is defined as the power or ability to be in charge or in command of other people”. With that being said, I always lead with passion and demonstrate as an effective leader. I don’t only take initiative but spread my idea a wild flower blossoms.

7. How do you motivate people?

Business thrives when the organization’s top performers are recognized, honored and rewarded for their highly engaged efforts. This is our top priority, we have implemented ways to motivate employees by giving the complimentary gift cards, holiday packages for they and their family members and many other things in the pipe line.

2nd interview

My second interview was conducted July 26, 2019 the same day as the 1st one. The interviewee preferred to be called by his middle name James. Our first interview was initially scheduled for July 24, but we couldn’t meet at as planned and it was rescheduled to July 26 at 1:00 pm. I was not sure that James will be open to the interview process because he didn’t appear willing at the start of the beginning; however, the process went smoothly. I was surprised James was up to the task, he has conducted and attending interviews for the most part of his career that he did not stuttered and was not nervous. James is a charismatic and passionate leader who is committed to seeing his organization succeeds, and has implemented employee development programs. At the end of the interview he admitted that he was lasidasical about but when I explained the purpose of the interview, he felt the urge to allow me interview him and he’s sorry for turning me down the first time. As for Victor, he obliged as soon as I contacted him and made my intention and the purpose of the interview known to him.

The two leaders I chose for the interview are committed to their tasks, passionate about the code values of the organization and their personal purpose that aligns organizational purpose with their career path. Both leaders explained they became effective leaders with they gained self-awareness and that is when their lives and career took the turn, they learned to understand themselves and the importance of their values; and how it impact their word and interaction with the team. Although Victor and Kirkpatrick occupied different positions at the same entity, my analytic observation is that they have almost the same goals and inspirations for the teams and organization, which is being visionary leaders, strategizing employees’ development programs and implementing the common good of all.

My goal is to become an inspirational and interactional leader that will make a difference in the lives of team members and peers. I want lead my team with purpose, be a role model and teach them to be self-aware; that is why I am working to achieve my goal as a professional career path that will add value to my personal purpose thus aligning my personality and skills. The interviews have helped me to adapt certain characteristics to guide my career path such as creativity, empowerment, effective communication skill, and adaptability. If these characteristics are rightly utilized, I will become a better leader to pave the way for better teamwork.

George Bjore

BUS4012

Interview Notes

Interview questions:

1. Why do you do what you do?

2. Does your team hold the same values?

3. What happens when your purpose contradicts with someone elses?

4. What do you do that makes a difference?

5. When are you at your best?

6. What practices have you found that helps your team understand the “why” of what we do?

7. What happens when the organizations mission doesn’t align with your vision?

8. Is it more important to be authentic, or to align with the organization’s purpose?

Interview 1 – Paul Mercier – VP of Production Animal Sales

Career Path

Started in field sales and through networking and national meetings moved into OTC medical distribution, then moved into a management position.

Enjoys adding value and tools to the team and supporting the sales area.

Enjoy growing the business and supporting field sales.

Enjoys interaction between people, noted extrovert personality (outside sales).

When Purposes Contradict on the Team

Communication and transparency is important.

Disengaged employees – Talk through expectations, transparency, lead by example, lead through change.

Have appropriate level conversations, don’t engage employees outside of what is appropriate to speak to them about.

When are you at your best?

Getting to go back to interacting with customers. Back to basics. Out in the field rather than buried in the office.

When Personal Purpose Contradicts With Company Purpose

Voice opinion and pick your battles.

Compartmentalize personal feelings on the issue.

Explain opinion and work toward influencing the outcome.

Leverage the core values of the company and explain your interpretation.

How can we do things better? Invest in the business more? Innovative solutions.

Interview 2 – Pamela Nielson – Senior HR Business Partner

Career Path

Finance Manager à Leadership Training à Business Administration (MBA Degree) à People Management à Work With Leaders à HRBP

Enjoys working with leadership to develop the business.

Support role.

Key words: Process integrity, consistency, solid people management

Areas of responsibility include all functional areas in the organization. Contributes to overall business strategy.

When Purposes Contradict on the Team

Understand the intent of the process. Process may change but intent should stay the same.

Reflect solidified position of the organization.

Dissonance can occur, work toward philosophical alignment.

What do you do that makes a difference?

Staff meetings with President of the division.

Meetings hope to add incremental value to the organization.

Team relies on recommendations from Pam and other department heads.

Gain buy-in, hear what customers and stakeholders have to say.

Work toward improvement for management staff.

When Personal Purpose Contradicts With Company Purpose

Align with the leadership team.

Find people who you align with. Power in numbers.

Promote a positive influence over the organization.

Find people with the most alignment and influence.

Reflection

The overall interview process was smooth. I may work on creating a shorter list of more distinct question in the future. The list I had felt somewhat redundant and I skipped over several questions in order to focus on a few key areas. This is the approach I tend to use for interviewing, where more questions are answered through natural conversation than through direct bullet point questions. It is important to keep the line of conversation on course.

I enjoyed the experience and I believe it went well. I may give more background on the project in advance in future interviews. Both interviewees were very positive about the experience.

I found many similarities in my personal leadership style to the leaders I interviewed. Having a strong purpose is important to moving into higher level positions. Many upper level leadership positions are demanding and require significant time and effort, so having a strong vision and sense of accomplishment is important.

The largest negative that I have found through the process is that many concepts can blur into similarity through “shared vision”. This is good for organizational cohesion but can be a detriment to innovation if tasks are completed on a routine basis with a similar framework.

Valencia Howell

Interview Notes

Interviewee – Veronica D’Antignac/ Practice Administrator

Interviewee – Mary Platt/Revenue Fiance Manager

Interview Questions

1. How would you describe your leadership style?

2. Do you consider yourself as Purpose Driven Leader? If yes, Why?

3. Would you say you have established a culture of purpose where engaged employees see a reason to come to work every day? Walk me through the steps you’ve taken?

4. When you lead with a purpose what do you gain or lose?

5. Can you identify one long-term strategic business goal you develop and implement to meet the organization core values? What feedback have you gotten?

6. What are you most passionate about serving?

7. How would you describe the principles in which you stand for?

8. What has your life taught you about what is precious and valuable?

1st Interviewee – Veronica D’Antignac/Practice Administrator

Quick Notes

Leadership Style – Lead by example & Bureaucratic Leader

Purpose Driven Leader – Holds team at a higher standing, motivate & engage teams to work on different projects

Culture of Purpose – monthly meetings>team expected goals> suggestion & ideas

Lead with a Purpose – retention (gain talent from new hires) decrease retention/hiring positions due to restructured procedures has decrease numbers high turnovers, increase employee engagement and accountability.

Strategic Business Goals – Create culture of employee reward and recognitions

Passionate about serving – For organization – Being Patient Centered and doing what is right relative to the Core Values. Personal – helping staff members on the team to discover their true value.

Principles stand by – Boldness, challenge, independence, knowledge and compassion

Life values – better woman, mother and wife>achieve goals>failure is not always bad>putting yourself first before I can help anyone including my employees.

1st Interviewee Reflection

On July 24, 2019 I interviewed one of my middle managers who, I selected for my

project and before the interview she asked I identify her by only using her first name,

“Veronica.” During the beginning of the interview I sensed something was wrong by the look on

Veronica face as her cell phones beep and I asked her how she was doing. She replied, “A little

Frustrated, I had three nurses and two doctors call in this morning. Through her smile she insists

on completing the interview and asked before we started if she could have a moment to answer

her called. Once she completed the call, I immediate start the interview. I would describe

Veronica personal characteristics appeared to be one who is creative, ambitious and flexible. It

appears during the interview her personal values gave me the sense of her purpose which are

aligned with her position as a manager within the organization.

During the interview she appeared to be energized when describing her purpose as a

leader even though she was experiencing staffing challenges on her unit. As we discussed how

she motivates herself and her team, I detected some compassion because she always talks about

wanting to help her team grow and meeting the goals of the organization.

2ND Interviewee- Mary Platt/ Revenue Finance Manager

Quick Notes

Leadership Style – believes her style is Analytical, Democratic, has been told she reflects Authoritarian style

Purpose Driven Leader – invests in each team member success and if any staff attend school wants not one but all members to reach their goals.

Culture of Purpose – My team and I inspire each other by doing what is right ALL the time. Focus on the Purpose each day by conducting two team huddles which includes every employee working in the unit

Lead with a Purpose – Every day I wake up I considered myself as having a unique purpose of what I do each day, because my name is attach to my purpose. Knowing my purpose is the key to my everyday life

Strategic Business Goals – Ensure each registration team member including financial counselors were CPAR (Certified Patient Account Representative). Last year, I added within my budget. The benefit from this helps with timely filing, account receivables and billing errors.

Passionate about serving – As a Christian woman, I live by my faith in personal and professional life.

Principles stand by – Self-Awareness. Same person at work as I’m at home

Life values – Commitment>Compassion>Dedication>Responsibility>Dependability.

2nd Interviewee Reflection

My second interview, the interviewee who asked to go by first and last initials

(MP) rescheduled our first two due to a scheduling conflict. However, I was able to interview

MP by Skype. I was a little perplexed by the personal appearances and MP energy during the

interview. She gives the impression that she did not review the interview questions I sent upon

her request and once the interview started, she was stumbling over her words as if she was

nervous and/or did not understand the question. For the last six months working with MP

personally, I considered her as someone who is passion and an optimistic individual who has a

commitment to building up her team. At the conclusion of the interview she apologized for her

not being prepared and admitted she did not review the interview questions as requested.

Summary

Both leaders are committed to their personal and organization’s core values which are

aligned with their career. Veronica and MP shared during the interview it took some time to

learn and understand themselves, whereas their values are important to keeping them united with

their work. MP explained her values can be expressed in several different ways, one being by

a way of honoring her core value when she accepted the job offer as Revenue Finance Manager.

She describes herself as being called “analytical” when it comes to numbers and creating

Spreadsheets with Excel. Both interviewees shared they surrounded themselves with the right

people to maximize their team and build strengths.

For my own career progression, I am working toward my goals by choosing the job that

will help develop my career by continuing my education while working toward my

professional goal. I want to work towards a clear path by improving my perspective on a

position that brings value. My career job will align with my skills and personality which will

help me to go forward in life. The characteristics I will take and apply from the

interviewees characteristics that would make me a strong leader are good communicators,

dependability, creativity and delegation and empowerment. What I take from both interviews

is that being an effective leader is about employee engagement and having a supportive

environment. Despite the problems that may stand in my way, I’m looking forward to becoming

a better and effective leader by leading a team to success, regardless of the consequences that I

may face.

MEA2203 Rasmussen College Advances in Treatment Paper

Treatment options for acute and chronic diseases continue to advance in efforts to cure diseases or manage symptoms and improve quality of life. While working in healthcare, it is important to be able to research treatment options to understand the different treatments or questions patients may need to consider.

Select 1 disease directly related to one of the body systems reviewed in this module. Research and select a peer reviewed article written within the past 5 years discussing treatment options for the selected disease and write a 1-page (minimum) Annotated Bibliography. For annotated bibliographies, use standard APA format for the citations, then add a brief entry, including:2 to 4 sentences to summarize the main idea(s) of the source including a brief summary of the disease and treatment option(s).1 or 2 sentences to assess and evaluate the source including if this information is reliable and discuss if the source is objective or biased.1 or 2 sentences to reflect on the source including how this information can benefit a patient and your understanding of the selected disease.

Discuss the necessity of short-term and long-term forecasting for developing the key elements of the business plan, assignment help

You will then write a four to five (4-5) page paper in which the following items are addressed.Discuss the necessity of short-term and long-term forecasting for developing the key elements of the business plan. Evaluate the importance of developing formal and informal networks when building new business opportunities and expanding into new markets.Discuss the importance of knowledge management in the digital age and identify two (2) risk organizations must address to mitigate competitive pressures.Consider the various components of a business plan and identify two (2) components that you believe would be the most challenging for you to complete as an aspiring entrepreneur. Next, discuss what could be done to help you overcome this challenge using technology.Use at least two (2) external sources.

Your assignment must follow these formatting requirements:Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA or school-specific format. Check with your professor for any additional instructions.Include a cover page containing the title of the assignment, the student’s name, the professor’s name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length.

The specific course learning outcomes associated with this assignment are:Examine the key elements of the business plan and the necessity for developing short-term and long-term forecasting techniques.Analyze the importance of developing formal and informal networks for assisting new commercial ventures and developing new business opportunities.Assess the importance of information resources and knowledge management for enhancing the value proposition of the organization. Use technology and information resources to research issues in innovation and entrepreneurship.Write clearly and concisely about innovation and entrepreneurship using proper writing mechanics.

Click here to view the grading rubric.

Simple Writing

Part 3: What are the common plot lines & tropes of teachers & schools in popular media? (5 pts)

– Brainstorm (and list) 5 different examples of common plot lines and tropes of teachers and schools in popular media.

– Describe each example and critically discuss how they contribute to our beliefs, values, and assumptions about education. (3-5 sentences EACH).

– Find or make one relevant meme, and share in the discussion thread titled “Memes: Plot Lines & Tropes” (one post per group).

*Word count at least 350

Complete Literacy Assignment (TIGER)

Educators use reflective practices to study pedagogical techniques in an effort to improve instruction. Reflection practice aids educators in closing gaps between theory and practice.

Write a 250-500 word cover letter to a future administrator describing your philosophy as a reading/literacy specialist. Refer to your Topic 1 “Personal Pedagogy” assignment and include the following:Your personal philosophy of literacy intervention as a reading/literacy specialist.How you plan to participate in and lead schoolwide efforts to foster a positive climate that supports a literacy-rich learning environment in your school .The role that the “Professional Dispositions of Learners” plays in your philosophy of literacy.How you plan to improve student learning and implement various instructional practices.

Support your philosophy with 2-3 scholarly resources.

3-2 Final Project Milestone One: Scenario Selection and Factual Overview

Overview: For this assignment, due in Module Three, you will submit your scenario selection and factual overview.

? Electronic Medical Records and Quality Improvement

Next, prepare a draft of your factual overview of the scenario. Communicate clearly which scenario you selected. Identify the questions that you will resolve in your proposal. Be sure to do this from the perspective of the reader and ultimate audience—the executive. Never make your reader guess about the issues you will address. As you create a factual overview, think about the level of detail necessary to support your entire proposal. You want to aim for sufficient detail as a foundation for the rest of your final project. At the same time, you do not want to overwhelm the executive. Your overview needs to address background information as well as key principles to inform your executive’s actions.

Specifically, the following critical elements must be addressed:

II. Factual Overview and Identification

A. Clearly state the questions from the scenario that need to be resolved. B. Identify applicable principles of management theory and population health improvement, and explain why they are applicable to the situation. C. Identify applicable methods for financing, evaluating, and improving healthcare delivery, operations, and facilities that are reasonably or legitimately raised by the scenario. D. Discuss healthcare delivery principles and technology relevant to the scenarioo

THE SCENARIO I CHOSE:Electronic Medical Records and Quality Improvement

SCENARIO LISTED BELOW:

Wall County is in the State of Drake. Wall County (the “County”) has a local public health department, Wall County Health Department (the “Department”) that offers a variety of services, including primary care and outpatient behavioral health services for children and adults. The County serves predominantly uninsured, Medicaid, and Medicare patients in multiple locations around the County. Wall County is a mix of urban and rural areas. In many communities within the County, the Department is sole provider of physical and behavioral health services.

The Department receives the bulk of its revenue from providing direct physical and behavioral health services. Some additional revenue flows to the Department from the County’s general fund and by way of small grant programs to support environmental health and nurse home visiting activities. The Department’s budget year aligns with the County’s budget year and runs July 1 through June 30. The Department’s largest expenses are provider salaries and operating overhead in each of the four locations where the Department offers services throughout the County.

Drake’s largest Medicaid managed care and Medicare Advantage insurer (the “Insurer”) has approached the Department about joining the Insurer’s network. The Department has learned from other entities in the Insurer’s network across the State of Drake that network payment rates typically exceed those rates offered by other payers. However, the Insurer has a history of decreasing payment rates over time for those network providers that do not manage their populations to improve health outcomes and decrease emergency department utilization. At this time, the Department has not made a decision about whether to join the Insurer’s network.

For the past 10 years, the Department has paid a nominal fee to use the statewide electronic medical record (“EMR”) system provided and maintained by the State Department of Health and Human Services (“DHHS”). The EMR system allows the Department to generate limited reports for its providers, including:

? Treatment gap lists and risk

? Pharmacy utilization reports

? Immunization status reports

The EMR system is the only system used by the Department to create and store medical records. Utilization of the system varies widely by provider and by location, but in general, utilization of the EMR system is lower among behavioral health providers than among physical health providers. Some Department locations in the County have trained providers on workflows to navigate the EMR system and other locations have not.

Five days ago, on January 2, DHHS notified the Department that it will cease maintaining the EMR system in the next 120 days. DHHS explained that EMR system users will be allowed to access the EMR system for up to 12 months after maintenance termination, but no user support or security patches will be available during that time period. Unfortunately, DHHS has experienced a round of severe budget cuts that have limited its ability to respond to questions about the EMR system or related service requests; DHHS will not offer any information technology support or technology training for the Department.

You are the director of quality for the department. Your supervisor, the director of public health for the department (with the backing of the Board of County Commissioners), has directed you to brief her on the issue and recommend a course of action. Specifically, the director of public health has asked you to create a policy proposal for her review.

Online Lab: Qualitative Analysis of Group I Cations

Download and follow the instructions in file “Experiment_Qualitative_Analysis_Instructions” below. These have been provided as a MS-word .docx file or as a PDF file. You will be directed to use a website to complete an online simulation of the qualitative analysis experiment.

Experiment_Qualitative_Analysis_Instructions.pdf

Online Lab Experiment Qualitative Analysis A. General Background to Qualitative Analysis Experiment Qualitative analysis is a method used for identification of ions or compounds in a sample. In many cases, qualitative analysis will also involve the separation of ions or compounds in a mixture. Examples of qualitative tests would include ion precipitation reactions (solubility tests) or chemical reactivity tests. The separation of ions is easily achieved by taking advantage of their solubility properties. The goal of this lab is to use qualitative analysis to identify which cations are present in an “unknown” mixture containing one or more of the cations Ag+ , Hg2 2+ and Pb2+ (known collectively as “Group I Cations”). In a lab simulation, you will use selective precipitation, which takes advantage of the differing solubility of these ions in different conditions, to separate these ions from the mixture and then confirm their presence or absence using selective chemical reactions. In the first part of the experiment you will use a qualitative analysis scheme with known solutions containing one or more of the group I cations to show how the ions behave and can be identified. In the second part, you will perform the same procedure with an assigned “unknown” and identify which of the group I cations is present or absent. B. Specific Background to this Experiment: Separation and Identification of Group I Cations. Download the file “Qualitative Analysis Lab 364” from the assignment. This contains a portion of a paper describing “The Chemistry and Qualitative Analysis of Cations: Group Separations and Separation of Group I Cations” Read the sections titled: “Background Information”,”I, Separating Group I Cations from Group II, III and IV Cations” and “III. Group I Cations (Insoluble Chlorides)” These sections contain a specific background and explanation of the use of selective precipitation and confirmation reactions to separate and identify group I cations (Ag+ , Hg2 2+ and Pb2+) in a mixture of cations. Note that the separation procedure we will use in the online lab simulation is generally similar to that described in this paper. However, the details of the confirmations are different and are described in the online lab simulation documentation (see below). Part C of these instructions contains information on how to use the online lab simulation. Part D of these instructions describes the experiments you should carry out. Part E contains instructions on postlab questions and how to submit your lab assignment. 2 C. Instructions for Online Qualitative Analysis Simulation. 1. Go to the following website: http://web.mst.edu/~gbert/qual/qual.html This site is called “Qualitative Analysis – Cations Group I” and contains an online simulation of a qualitative analysis experiment for group I cations. It was created by Prof. Gary Bertrand of the Department of Chemistry at Missouri University of Science and Technology (https://chem.mst.edu/) and we thank him for our use of this simulation. 2. Toward the top of the page you will see heading for “Discussion”, “Flow Sheets”, “Operation” and “Check Unknown”: a) Click on “Discussion”. A new page will open that contains a description of the experiment procedures and a suggested experiment to use known solutions. It is a good idea to print this page if you can so that you can refer to it at any time. b) Click on “Operation” at any time to see instructions on how the various parts of the virtual lab simulation work. c) Click on “Flow Sheets” to see a representation of the steps in the qualitative analysis scheme used to separate and identify group I cations. d) Click on “Check Unknown” when you are ready to see if you have correctly identified the cations present and absent in your sample. 3. Watch the powerpoint presentation found in the lab assignment. In this I will show you a run through of how the online QA lab simulation works. D. Experiments To Carry Out With Online Qualitative Analysis Simulation. General: Make notes and observations as you perform procedures with the simulation. It is a good idea to note which test tube you put things into or decant from as you can’t label the tubes. Use to clear the simulation between experiments. If you get stuck, close your browser windown and reopen the simulation by going to http://web.mst.edu/~gbert/qual/qual.html Experiment 1 – Analysis of known Group I Cations Separately: For your first experiment you can carry out the “Suggested Experiment” described in the “Discussion” where you will analyze solutions containing Ag+ , Hg2 2+, and Pb2+ individually to see how they behave. Experiment 2 – Analysis of a known mixture of Group I Cations: For your second experiment, create a mixture of Ag+ , Hg2 2+ and Pb2+ by placing one drop of each in a single test tube. To do this select Ag (I) std from the “Samples” and place one drop of it in the first test tube. Repeat this to add one drop of Hg (I) std and Pb (II) std into the same test tube. Once you have this mixture, carry out the procedure described in the flow sheet (see also powerpoint presentation) to separate and confirm the presence of all three ions in this mixture. Make careful notes of what you do and note down what you observe at each step. 3 Experiment 3 – Analysis of a trial unknown: For your third experiment, select the “Trial unknown” from the samples and place 2 – 3 drops of it in the first test tube. This trial unknown contains one or more the group I cations randomly selected by the simulation. Carry out the same procedure that you did before for a mixture of known group I cations (Experiment 2). Make careful notes of what you do and note down what you observe at each step. Use your observations, along with observations you made from experiment 2, to identify whether Ag+ , Hg2 2+ and Pb2+ are present or absent in the trial unknown. When you are ready, click the “Check Unknown” and then use the appropriate buttons to select “Yes” for present and “No” for absent for each ion and then click “Check Answer” to see if you are correct. You can repeat this analysis of a trial unknown as many times as you like to practice. A new sample will be created each time you select a trial unknown. Experiment 4 – Analysis of an assigned unknown: For your fourth experiment, you will analyze an assigned unknown that contains one or more the group I cations. I will assign you a specific assigned unknown (identified by a number from 101 – 999). Instructions for this will be found in the main assignment instructions on Canvas. Make sure that you analyze the assigned unknown that I provide you. TO MAKE SURE THAT THIS EXPERIMENT WORKS CORRECTLY, IT IS IMPORTANT THAT YOU RESTART THE SIMULATION BY CLOSING THE WEBPAGE AND THEN REOPENING IT BEFORE ANALYZING THE ASSIGNED UNKNOWN. Close your webpage, reopen a new page, and go to : http://web.mst.edu/~gbert/qual/qual.html Select “Assigned Unknown” from the samples menu and type the number of your assigned unknown into the dialog box that opens. (To check that the simulation is working correctly, click “Check Unknown” and look to see if a box called “Prepare for print” appears below the options for each ion. If it does you are OK. If it says “Check answer” then it still thinks you have a trial unknown and you need to restart the simulation.). Click “Operation” or “Flow Sheet” to see the appropriate instructions again. Now you are ready to analyze your assigned unknown. Carry out the same procedure that you did for a mixture of known group I cations (Experiment 2). Make careful notes of what you do and note down what you observe at each step. Use your observations, along with observations you made from experiment 2, to identify whether Ag+ , Hg2 2+ and Pb2+ are present or absent in your assigned unknown. When you are ready click “Check Unknown”. Use the appropriate buttons to select “Yes” for present and “No” for absent for each ion. Then click “Prepare for print”. Enter your name in the dialog box that opens and click OK. A new page opens with a summary of your answer. You can print this page from your web-browser. You will need an electronic copy of this summary page for submission of your lab report. Use whatever options you have available on your PC/Mac/other platform to make a digital copy: print it and take a picture, print it and scan the print out, print to a PDF file if you have that capability, take a picture of your screen, take a screenshot…. Name the file containing the summary page of the assigned unknown using the format lastname_initial_QAlab_unknown 4

E. Postlab Questions and Submission of Lab Assignment: When you have completed the experiments in part D, including the assigned unknown, answer the postlab questions below. You can either write your answers using your MS-word editor (or equivalent), in the relevant spaces below OR print this page, write your answers by hand, and take a picture of your answers to submit on Canvas. WRITE YOUR NAME AND LAB SECTION HERE: _________________________

1. What property of group I cations like Ag+ , Hg2 2+ an Pb2+ allows them to be separated from group II and group III cations?

2. Write balanced chemical equations for the following reactions: a) AgCl (s) + NH3 (aq) b) Hg2Cl2 (s) + NH3 (aq)

3. For a solution containing at least one of the three cations involved in this experiment, answer the following questions.

a) When HCl is added to the solution, a white precipitate forms. What cation(s) may be present in the solution?

b) The tube from part a) is centrifuged, decanted and hot water is added to the precipitate. After this is centrifuged, a white solid remains. What cations(s) may be present?

c) When the decanted liquid from part b) is cooled, a white precipitate forms. What cations(s) may be present.

d) When the white solid from part b) is treated with aqueous NH3 until basic, and then centrifuged, there is no precipitate. When the decanted liquid is treated with HCl until acidic and precipitate forms. What conclusions can be made about the presence or absence of the cations in the original solution.

You may research the answers for Q 4 and Q 5 on the internet, in your textbook… 5

4. Sodium sulfide (Na2S) and sodium sulfate (Na2SO4) are both colorless, odorless solutions. Imagine you have a beaker containing a colorless, odorless solution that you know is either sodium sulfide or sodium sulfate. How could you use a chemical reaction to determine which of the compounds is in the beaker? Use chemical equations to explain your answer.

5. Sodium chloride (NaCl) and potassium chloride (KCl) are both colorless, odorless solutions. Imagine you have a beaker containing a colorless, odorless solution that you know contains one of these two solutions. What test(s) could you use to determine which solution is in the beaker.

Lab Assignment Submission: Save your answers to the postlab questions in a document with a filename based on your name e.g. lastname_initial_QAlab_postlabQ. Submit this document, along with the print out from Experiment 4 (see Part D) by uploading into the assignment on Canvas. This must be done by deadline indicated in the assignment on Canvas.

The file “Qualitative_Analysis_Lab-364.pdf” that you will read for background information can be found below:

Qualitative_Analysis_Lab_364.pdf

A link to the online simulation website is present in the instructions file and can also be found here:

http://web.mst.edu/~gbert/qual/qual.html (Links to an external site.)

A powerpoint presentation containing a prelab demonstration of how to use the online simulation can be found below:

Using_Online_QA_Lab_Simulation_Demo.pptx

Carefully follow the instructions that describe how to perform the experiments and how to complete postlab questions.

IMPORTANT: TO FIND YOUR ASSIGNED UNKNOWN NUMBER, LOOK IN THE GRADES SECTION ON CANVAS. FIND AN ASSIGNMENT CALLED “QA Lab Unknown” AND YOU WILL SEE A SCORE REPRESENTING A NUMBER BETWEEN 101 AND 999. THIS THREE DIGIT NUMBER IS YOUR ASSIGNED UNKNOWN NUMBER.

MY UNKNOWN NUMBER IS 321

When you have completed this experiment, you will have two files. One file will your summary identifying an assigned unknown and the other will contain answers to postlab Q. Name these files as directed in the instructions and submit them using the Submit button on this page.

The deadline for this assignment is May 24th at 11:59 pm.

For the first link if it doesn’t open i provided the instruction under the link. The lab is not hard vary easy but i dont have time to do it.

2 pages ?Complete the following: Using the technique of screening for suitability, feasibility, acce

Complete the following:Using the technique of screening for suitability, feasibility, acceptability, distinguishability, completeness, and evaluation criteria, conduct a critical analysis to identify the most practical course of action (COA).Develop a comparison matrix slide that examines the COAs against the evaluation criteria.Provide a supporting analysis in a 2-page information paper.